Privacy Policy

This Privacy Policy explains how New Chicago Eco Wash (“we,” “us,” or “our”) collects, uses, and protects information when you visit this website, book a service, or contact us. By using this website or sending us your information, you agree to the practices described here.

Information we collect

• Information you give us. When you book online, call, text, or email us, we collect your name, phone number, email address, service address, and the details of the service you want.
• Information collected automatically. Like most websites, our host records basic technical data such as your IP address, browser type, and the pages you view, to keep the site secure and working.

How we use your information

• Respond to your questions and provide quotes.
• Schedule and carry out your cleaning service.
• Process bookings and payments and keep business records.
• Meet legal obligations.

We do not sell your personal information.

Cookies

• Essential storage. A small amount of local storage remembers your cookie-banner choice.
• Analytics. This site does not currently use analytics. If we add it, it will load only after you click Accept on the cookie banner.
• Fonts. Fonts are loaded from Google Fonts, so your browser connects to Google to download them.

We do not use advertising or cross-site tracking cookies.

How we share information

We share information only as needed to run our business and serve you.

• Housecall Pro runs our online booking, customer accounts, and payments.
• Cloudflare hosts this website and delivers its pages.
• Google provides the fonts used on this site.
• Otter Collective Studio builds and maintains this website on our behalf.
• Legal reasons. We may disclose information if required by law, or to protect our rights, safety, or property.

Data retention

We keep your information only as long as needed to provide our services, keep business records, and meet legal requirements, after which it is deleted or de-identified.

Security

We take reasonable steps to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your choices and rights

You can ask us what information we hold about you, correct it, or delete it. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below.

Children’s privacy

This website and our services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective” date above shows when it was last revised.

Contact us

• New Chicago Eco Wash, Chicago, Illinois
• Phone: (708) 887-7485
• Email: customerservice@newchicagoecowash.com